Privacy Policy

2.1 Information you provide

When you engage with C/Archive — whether by creating an account, placing an order, or sending an inquiry — you may provide us with personal information directly. This may include:

●      Your name and email address

●      Postal or shipping address

●      Payment details, which are processed securely through Squarespace Commerce and Stripe; C/Archive does not store full card numbers

●      Purchase history and order records

●      Account credentials, if you choose to create a registered account

●      Any messages, questions, or correspondence submitted via the site’s contact form

We collect only what is necessary. We do not request sensitive personal data — such as government identification numbers or health information — and we ask that you do not submit such data through the site.

2.2 Information collected automatically

When you visit the C/Archive website, certain technical information is collected automatically by our hosting infrastructure and analytics tools. This may include:

●      IP address and approximate geographic location

●      Browser type and version

●      Device type and operating system

●      Referring URLs and pages previously visited

●      Pages viewed on the C/Archive site, time spent on each page, and session duration

This information is gathered through cookies, Squarespace’s built-in analytics, and similar tracking technologies. It is used in aggregate to understand how the site is used and to improve the experience for all visitors.

2.3 Information from third parties

We may receive limited information about you from third-party services with which you interact in connection with C/Archive. For example, payment processors such as Stripe may share transaction confirmation data with us; shipping and logistics providers may share delivery status information; and social media platforms may provide engagement data if you interact with C/Archive content through those channels. We receive only what is necessary to fulfill the relevant function.

C/Archive uses personal information for the following purposes:

●      Fulfilling and managing orders, including coordinating shipping and handling returns

●      Processing payments securely via Squarespace Commerce and Stripe

●      Communicating with you about your orders, inquiries, or any issues that arise

●      Improving the functionality, content, and overall experience of the website

●      Sending marketing communications, such as editorial updates or new arrivals, where you have provided consent to receive them

●      Preventing fraud, protecting the security of the site, and detecting unauthorized access

●      Complying with applicable legal obligations

●      Conducting internal analytics to understand site performance and visitor behavior

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, C/Archive relies on the following legal bases for processing:

●      Performance of a contract — to process your orders and fulfill our obligations to you

●      Legitimate interests — to improve our services, prevent fraud, and conduct analytics, where those interests are not overridden by your rights

●      Consent — for marketing communications and non-essential cookies

●      Legal obligation — to comply with applicable laws and regulatory requirements

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser and remember certain information about your visit. C/Archive uses cookies for the following purposes:

●      Essential cookies — required for the site to function correctly, including session management, cart functionality, and secure checkout

●      Functional cookies — used to remember your preferences and enhance your experience across visits

●      Analytics cookies — used to collect aggregated data about site usage, including page views and session duration, via Squarespace Analytics or Google Analytics

●      Marketing cookies — used, where applicable, to deliver relevant content and measure the effectiveness of campaigns

Because the site is hosted on Squarespace, certain cookies are set automatically by Squarespace’s platform infrastructure. These are described in Squarespace’s own Privacy Policy, which we encourage you to review.

You may manage or disable cookies at any time through your browser settings, or through the cookie consent banner presented upon your first visit to the site. Please note that declining non-essential cookies will not affect your ability to browse the site or complete a purchase.

C/Archive does not sell, rent, or trade personal data. We share information only where it is necessary to operate our services or comply with legal requirements. The categories of third parties with whom we may share data include:

●      Squarespace, Inc. — our hosting and e-commerce platform provider, which processes data in the course of operating the site

●      Stripe, Inc. — our payment processing partner, which handles all card transaction data under its own PCI-DSS compliant infrastructure

●      Shipping and logistics providers — who receive the address and order information necessary to fulfill deliveries

●      Email marketing tools — where applicable, services used to manage and deliver communications to subscribers who have opted in

●      Legal and regulatory authorities — when disclosure is required by law, court order, or to protect the rights and safety of C/Archive or others

All third-party service providers who process personal data on our behalf are subject to data processing agreements that require them to maintain appropriate security standards and to use your data only as directed.

We retain personal information only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law.

Order and transaction records are retained for up to seven years to satisfy tax, accounting, and legal compliance obligations. Account data is held until you request deletion of your account. Marketing preferences and subscriber data are maintained until you choose to unsubscribe. Analytics data is subject to the standard retention schedules of Squarespace’s platform, which are detailed in their own privacy documentation.

When personal data is no longer required, it is deleted or anonymized in a manner appropriate to the sensitivity of the information.

We retain personal information only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law.

Order and transaction records are retained for up to seven years to satisfy tax, accounting, and legal compliance obligations. Account data is held until you request deletion of your account. Marketing preferences and subscriber data are maintained until you choose to unsubscribe. Analytics data is subject to the standard retention schedules of Squarespace’s platform, which are detailed in their own privacy documentation.

When personal data is no longer required, it is deleted or anonymized in a manner appropriate to the sensitivity of the information.C/Archive takes reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your browser and the site, Squarespace’s PCI-DSS compliant payment infrastructure, and access controls limiting who within C/Archive may access personal data.

While we apply every reasonable safeguard, no digital system can be guaranteed to be entirely free of risk. We encourage you to use a secure connection when accessing the site and to keep your account credentials confidential.

If you have reason to believe that your personal information has been compromised or that there has been unauthorized access to your account, please contact us immediately at hello@carchive.studio so that we may take prompt action.

8.1 EEA and UK users

If you are located in the European Economic Area or the United Kingdom, you have the following rights under the GDPR and UK GDPR, as applicable:

●      Right of access — to request a copy of the personal data we hold about you

●      Right to rectification — to request correction of inaccurate or incomplete data

●      Right to erasure — to request deletion of your personal data, subject to certain legal exceptions

●      Right to restriction — to request that we limit processing of your data in certain circumstances

●      Right to data portability — to receive your data in a structured, machine-readable format

●      Right to object — to object to processing based on legitimate interests, including direct marketing

●      Right to lodge a complaint — with your national data protection supervisory authority if you believe your rights have been infringed

8.2 California residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

●      Right to know — what personal information is collected, used, disclosed, or sold

●      Right to delete — your personal information, subject to certain exceptions

●      Right to correct — inaccurate personal information

●      Right to opt out — of the sale or sharing of personal information; note that C/Archive does not sell or share personal data for cross-context behavioral advertising

●      Right to non-discrimination — for exercising any of the above rights

8.3 All users

Regardless of your location, you may at any time unsubscribe from marketing communications by following the unsubscribe link included in any email we send. You may also request deletion of your account data or ask any question about how your information is used by contacting us at hello@carchive.studio.

We will respond to all verifiable rights requests within the timeframes required by applicable law, and in no event later than 30 days from receipt.

C/Archive is operated with infrastructure provided by Squarespace, which may process and store data on servers located in the United States and, in some cases, other jurisdictions. If you are located in the EEA, the UK, or another region with laws governing international data transfers, your information may be transferred to countries that do not provide the same level of data protection as your home jurisdiction.

Where required, C/Archive and its service providers rely on appropriate safeguards for such transfers, including Standard Contractual Clauses approved by the European Commission, to ensure that your data continues to receive an adequate level of protection regardless of where it is processed.

The C/Archive website is intended for adults and is not directed to children under the age of 13, or under 16 where required by applicable law, including the GDPR. We do not knowingly collect personal information from minors.

If we become aware that we have inadvertently collected personal data from a child below the applicable age threshold, we will take prompt steps to delete that information from our records. If you believe that a minor has provided us with personal data without appropriate consent, please contact us at hello@carchive.studio.

The C/Archive website may contain links to external platforms and websites, including social media channels such as Instagram and any editorial partners with whom we collaborate. These links are provided for convenience and context; they do not constitute an endorsement of those platforms’ privacy practices.

C/Archive is not responsible for the content, security, or privacy practices of any third-party site. We encourage you to review the privacy policies of any external site before submitting personal information to them.

C/Archive may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational considerations. When we do, the revised version will be published on this page with an updated effective date.

Where changes are material — meaning they meaningfully affect how we collect or use your information — we will make a reasonable effort to notify you in advance, either by email or by displaying a notice on the site. Your continued use of the site following any update constitutes your acknowledgment of the revised Policy.

We encourage you to review this page periodically to remain informed of how we handle your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, we welcome you to reach out to us directly. We endeavor to respond to all privacy-related requests within 30 days of receipt.

Privacy Inquiries

Email
hello@carchive.studio

MAILING ADDRESS

C/ARCHIVE

1620 E. Broad St., Columbus, OH 43203

United States